If you are reading this, then you should have got annoyed with the error message “One moment please, this channel should be available shortly, Ref code: s0a00” interrupting your entertainment on Comcast.
But! Don’t worry. You are in the right place. You would be able to fix the error in a few minutes after reading this article. With no more discussion let us jump into Fixes.
Fix 1: Reset Your Digital Box
Irrespective of the device you use, re-starting or resetting the device is an unstated universal rule to fix most of the simple errors. Well, you would be familiar with re-starting your mobile phone whenever you face some error. Similarly, try to reset the digital box.
You can do this by disconnecting the power cable. Hold it away for 30 sec and reconnect it.
Now power on the digital box and check if the error has been resolved.
Fix 2: Change faulty coaxial cable connections:
This error might pop up due to faulty connections. Check if there are any loose connections present and screw them properly. If you still face the error, try to replace the coaxial cable with a new one and check if the error gets fixed. Connecting coaxial cable might get tricky sometimes as it has screws to tighten properly unlike the conventional cables which you just have to fix in. So, make sure you position the screw and tighten it properly.
Fix 3: Bypass Splitter connections:
If you have connected any splitter or extensions to the coaxial cable, then this might also result in this s0a00 error. To fix this situation, remove all the splitters which are currently present in the line, and ensure that the coaxial cable runs straight from the wall to the digital box without any splitters in between. Now, switch on the TV once again and check if the issue is resolved. If your issue is resolved by this method, then error is caused due to damage in splitters, so you need to replace the cable-splitter.
Fix 4: Contact Comcast technical support
“One moment please!” message is one of the most common errors on Comcast. If you have this repeatedly or all the users in your location face the error at the same point of time, then this can be due to service outage impacting your location. In such a case, you can contact Comcast support for assistance by dialling (800) 391-3000.
These are the simple and the most working fixes to solve the error code s0aoo. I believe, by now you should have fixed the error. But in future, if you want to avoid this error permanently then you should understand and figure out the exact reason and fix it. So as a bonus, here are common reasons behind this error.
What causes this error?
1. Incomplete Activation
If you are new subscriber of Comcast, then this Comcast ref code s0a00 error can be caused due to some problem in your activation process. This problem can be caused if you have not activated your TV box yet or haven’t completed any step involved in the process. You can confirm the status of your activation by calling customer care.
2. Improper cable connection:
This Comcast code s0a00 error can also occur due to the incorrect connection of your cable to the TV or the cable box. As already mentioned, you should check that all the cables of your whole setup have been connected properly and make sure they are in proper working condition.
You should start your cable checking process by checking the power Cable first. Then you will be able to find this cable from the back of the box. It will be connected there. In addition to this, you have to check the Signal Cable and splitters present. Tighten them if they are loosely connected.
3. Improper TV set
Apart from activation issues and loose connection of the cables, the ref code s0a00 can also occur due to some problems with your TV set. So try to check if there is a problem with the loading up of the other channels and ensure if the TV is working properly or it is out of order. To get a conclusion on this, you can check your Comcast connection on another TV set.
4. Problem with the Signal
The problem of “Comcast ref code s0a00” can also be caused due to too many splitters. These splitters are devices that help to split connections into multiple connections. If the signal has to travel a long distance, then it degrades and becomes weak till the time it reaches the screen. Although a splitter is a useful device, it results in splitting the connection which makes the signal weak. As a result of this weak signal, this error is triggered. So, try to reduce the number of splitters or avoid them completely if possible.
These are possible and the most reasons behind the error code s0aoo. I believe you would be able to figure out the exact reason which is causing trouble in your case. So, try to fix it to avoid this issue permanently.
Comcast has been one of the major providers of television cable, entertainment and communications in America trusted over the years since 1960’s with more than 18.6 million paid customers as per the data collected in 2021. Despite being the largest communications and entertainment providers, users of Comcast have to face multiple errors due to different issues. One such error is the s0aoo error code.
Other common error codes on Comcast:
0576, 0867, AuLd, bb80, BR.xx, CLR, d.nnn, d.000, Er.00, Er.01, Er.xx, Flash Erase, Fr.0n, Fr.LA, HAL2, L.000, L.xxx, PR.xx, r.xxx, Weak Signal, -no-, Four dashes (- – – -).
I believe this article has helped you understand and deal with this error. If you are facing issues with other types of Comcast error codes frequently, do let us know in the comment section. We would try to bring more posts on them. If you find this article helpful, please do let us know in the comment section.