Unified Communications (UC) was deployed at an alarming rate during 2015. UK based expert on the subject has revealed what they believe 2016 will have in store from it.
A recent report by UK based unified communication (UC) expert Nexus OS demonstrated that some 68% of companies now have some form of UC as part of their operations. They also expect that the value of this market will be some $2.6 billion by the end of this year.
These findings show that businesses will certainly go outside of their traditional tools. Because UC now encompasses such a wide umbrella, businesses can combine various technologies, effectively creating a synchronized enterprise.
UC will become the way organizations are able to collaborate, in other words.
However, Nexus OS warns that this will only be possible if UC is properly adopted as an integral part of the full IT strategy. To achieve this, Nexus feels there are four themes that businesses must deal with during this year, to make sure they have a good strategy in place.
- First, there is the area of security, which continues to be a main concern. Content must be safeguarded, as much intellectual property. Organizations may want to consider moving to the cloud, as well as ensuring their have a secure and reliable network.
- Secondly, Nexus points towards utilization. Too many businesses struggle to get really good value for money. This is because they do not use the correct tools and do not work with the right people. Hence, they should consider how they have invested in UC and how this can be improved on.
- Value and return on investment, which can only be achieved if senior leaders sign up to it properly. It has to come from the top and they must lead by example.
- Migration issues, which means businesses must understand whether they will get more value from an in-house migration or whether it would be better served through outsourcing. Both have their pros and cons that must be reviewed.
“We have entered a new year, which means we need new strategies,” says a representative from Nexus OS. “The four pointers above should be the priority for businesses and once they have figured those out, they should set up a deployment plan, which includes ideas for smooth transitions. And then, they simply have to take the plunge, really.”
Deploying new IT strategies is always a complicated and frightening time period for businesses and organizations. However, Nexus feels that if companies are able to properly identify what their priorities are, and how they will address the four key areas above, they will be well on their way to actually implementing the strategy. Through UC, businesses should be able to see greater efficiency and productivity in their overall operations.
It is recommended, however, that companies do work with a specialist like Nexus OS in order to properly implement these strategies. People are naturally resistant to change and, because UC is not well known yet, people may be more resistant to the change it offers. However, with the right support from companies like Nexus OS, they should be able to make the process painless.
The work done by Nexus OS has been very well-received by their many clients. “Nexus helped me through what I thought was going to be a really difficult process,” says one happy client. “However, I was worried about nothing because it was completely painless and my organization now has the most up to date technology. And if I ever have an issue, I know I can contact them to get the problem resolved.”