Phone validation software and phone verification services may sound like the same thing on the surface, but they actually have two distinct functions. Which does your business require? To find out, you need to learn the differences between the two and what benefits each offer.
How Does Phone Verification Work?
Phone verification software allows you to text or call a phone to verify if a device belongs to a customer. There’s no need for employees to dial or type the message, as it’s all automated.
How does Phone Validation Work?
Phone validation services use software to confirm if a phone number is real. Scammers and even customers may input a fake number when offering contact information. They may do this to access your services, try to pose as someone else or just because they don’t want to receive future calls or messages. Whatever the reason, having inaccurate information can negatively impact your operations.
The software automatically dials phone numbers in a contact list, allowing it to run through hundreds of numbers in a short time.
What Are the Major Differences?
Phone validation and verification work in tandem, and many businesses use both services. However, the software has two separate functions, which are essential to understand. Seeing the differences between the two helps you find the right system for your business’s needs.
Connecting the Customer and Data
Phone validation pulls data from telecommunications companies, giving you access to information connected to a particular phone number. You can, in turn, use this information for marketing, identity verification and a long list of other purposes.
Improve Data Quality
Having accurate data is essential to any business effort, and both phone validation and verification can help you improve the quality of your database. Phone validation lets you purge databases of fake, mistyped or disconnected numbers. Phone verification lets you confirm that the numbers you have actually belong to the customers you think they do.
When you have accurate information, you can learn about your customer base’s demographics. This data should guide your product development, marketing and other decisions.
What Are the Benefits of Phone Validation?
BatchData software and other phone validation services offer a long list of benefits:
- Strong, lasting relationships with customers since you can reliably contact them
- Accurate information in your database to provide a solid foundation for business decisions
- More opportunities for conversions
- Decreased likelihood of getting marked as spam
- Good reputation among vendors and customers
What Are the Benefits of Phone Verification?
Knowing that your customer is on the other end of a phone call is key to many business aspects. From sales calls to assisting clients with their accounts, phone verification can make employees’ jobs easier. When you implement the right software, you can enjoy the following:
- Improve accuracy of product delivery
- Increases customer satisfaction
- Ensures your calls connect with the right people
- Saves time and money
- Frees up your employees for more involved tasks
If you have an e-commerce business, USPS address verification, phone verification and phone validation are essential to protecting against scammers and serving your customers. Fortunately, it’s easier than ever to get software that does it all.