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Reasons Why Businesses Are Choosing Cloud PBX + How To Switch [2020 Guide]

Many businesses are doing away with physical infrastructure and moving to the cloud. If you are in the business communication niche, this might be the correct time to switch to the Hosted PBX solutions. They are allowing businesses around the world to move away from the costly on-premise communication solution to a much better and cost-effective cloud platform to deliver results.

Many small and medium-sized businesses are well positioned to benefit from this by allowing themselves to pay less for their communication services, improve efficiency and scale-out as they grow. Cloud PBX acts as a virtual phone system in the modern world of the internet.

Reasons Why Businesses Are Choosing Cloud PBX + How To Switch

Benefits of Cloud PBX

Here are some good reasons why your business must make a switch to cloud PBX

●    Save Money

For most of the companies, saving cost is the primary reason to switch to a hosted PBX model. A business phone system is complex and requires expensive equipment.

However, with a hosted PBX, you get all the benefits of these enterprise systems without significant upfront capital investment. It involves small monthly payments, which frees your capital which can be invested in other important areas.

With the older systems, you had to worry about constant updating of the software and replacing hardware like servers, routers, etc. That’s why a hosted PBX can help you save a huge amount of money over a period of time by helping you save on maintenance costs.

●    Scalability

Instead of buying out new equipment or running into problems every day, hosted PBX allows you to easily scale your firm as you grow. A professional cloud PBX system provider has endless network services and capacity with them. This enables them to provide sales growth to their clients at an affordable price.

●    Endless features

Earlier, you had to pay the telephone companies for every additional feature you wanted to add to your communication system. Under the hosted PBX, you have access to the following features::

  • Fax software
  • Free calls on the network
  • Speed dialing
  • Call hunting
  • SMS call back
  • Touchtone menus
  • Voicemail
  • Call auditing
  • Conference calls
  • Call Barge
  • Live call monitoring
  • Online User Interface
  • Automated Call Distribution
  • Reporting and Analytics
  • Call Recording
  • Automated greetings
  • Ring groups and much more.

This structure here is set up to ensure that your business has all the features you require to handle the communications in a way you want.

●    Easy Mobility

A hosted PBX allows its clients to avoid integrating and installing the expensive pieces of equipment with their network. Instead, you obtain the latest communication services directly over the cloud if you choose an experienced hosted PBX provider.

It also makes it easy to set up a telecommunicating strategy with the clients, allowing them to use VoIP and advanced superior communication technology from anywhere, whether its home or office.

How to Set up Cloud PBX?

Setting up a Cloud PBX system is very simple and quick. With the help of Cloud PBX, the set up takes less than one business day. in fact, most of the customers are active within hours. After signing up, the businesses can instantly add new users, phone numbers and their own personal interface. Cloud PBX could be used anywhere in the world as long as you have a stable internet connection, say 150 kps per call and a supported operating system.

Technology is on the verge of evolution, which means that you shouldn’t be stuck on the old and inefficient virtual phones systems. With a good PBX hosting partner, you will be able to access the latest technology and provide robust services to your customers.

It also allows you to access upgrades, faster speeds, and new features directly through your virtual phone system cloud platform.

With the benefits Cloud PBX offers, it is certain that companies can optimize their current systems to virtual phone systems. Along with saving of costs, it helps in easy upgradation of current communication systems to more robust virtual phone systems.

John Paul
John Paul
John is a full-time blogger and loves to write on gadgets, search engine trends, web designing & development, social media, new technologies, and entrepreneurship. You may connect with him on Facebook, Twittter and LinkedIn.


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