Not long ago, landlines, faxes, and voicemails were our only business communication tools. Today, with the arrival of mobile phones, letters and text messages, the work is not limited to the interior of our offices. In addition to the telephone and fax, we need to be in control of communications by mail, mobile phone, text messages and social networks. We need good office telephone systems!
Customers expect to join us easily and have more answers all over the world. We must do faster from the office, the restaurant or by car. For this, it has become imperative not only to integrate the multitude of office communication tools, but also to have easy and safe access when we are in the office. For starters, one must have a good telephone service adapted to the needs of the most demanding customers.
How to choose your next phone system?
Here’s what you want:
- Central number for all your communications
Your customers have selected a single number to call you, send you a message, or send you faxes. Your messages are everywhere: emails, web and mobile phone.
- Intelligence in call management
The system must be smart to filter your calls according to who is calling and when. It can then route calls from your customers and colleagues to your mobile and ask your friends and relatives to confirm that their call is important before you report it. Any other calls would be sent to a colleague or your voice mail.
- Complete mobility – your office everywhere
Business mobility is not just about diverting calls to the mobile phone or accessing email on a PC or phone. You have to ask a lot more. Demand to have all your office tools within reach of wherever you go. A good messaging system allows you to make and receive phone calls and text messages from your mobile phone or PC. All your communications display your unique business number.
- Mobility for your employees and customers
The safety of your employees and customers must be important in the choice of your future telephone system. The phone has become a major cause of accidents and deaths on the road. Give your employees and customers a system that can be used in free areas to listen to messages, call contacts, send text messages and find out who called before answering. Require that the system be equipped with a virtual receptionist to allow your customers to use the voice to join your team while driving safely.